Walgreens and CVS change policies for multicultural hair products – CBS Denver

(CBS4) – Walgreens and CVS say they, too, will remove cosmetics and hair products for women of color from locked cases. It follows a policy change from Walmart following a CBS4 report.

Walgreens says they have banned the practice. CVS says no personal care products for communities of color will be kept in locked displays.

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(credit: Lauren Epps)

Tori Mason from CBS4 introduced you to Lauren Epps who shared her video showing hair care products locked behind cases in a Walmart in Montbello. She felt it was discriminatory because other beauty products, like Suave and Pantene, were on shelves, not locked away.

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Epps says that once she found an associate to retrieve the product she wanted, the product was then placed in a locked portable case and taken to the registry.

In a statement to CBS4 on Monday, a Walmart spokesperson said, “We do not tolerate discrimination of any kind at Walmart. We serve over 140 million customers each week, covering all demographics, and we are focused on meeting their needs while providing the best shopping experience in every store. We are sensitive to this situation and also understand, like other retailers, that certain products such as electronics, automobiles, cosmetics and other personal care products are subject to additional security. These decisions are made store by store.

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